2015年1月1日 星期四

DreamTrips網站常見問題解答(中英文版)DreamTrips Website FAQs

your party (for example, two [2] adults and three [3] children),
you may berequired to book a second room. However, both rooms would be booked at the same per-person rate. Be sure to ask foradjoining roomsto see if they're available.
You can also request an additional room for dependent children under the age of 18 years not sharing accommodations with you asthe adult guest, but wecan't guarantee another room will be available. Understandably, additional rooms will be subject to additionalcharges which may vary.


Q 能居住在一個房間或船艙的最大數量是多少人?
A :對我們來說是越多越好!但是,它並不總是取決於我們,有很多酒店和郵輪公司最多居住四個客人每一間房。如果在你的聚會裡有超過四個客人(例如,2 個成年人和3 個小孩),你可能需要預訂第二個房間。然而,這兩個房間將在相同的價格下預定。一定要要求相鄰的房間,看看他們是否有這樣的。
你也可以要求額外的空間給18 歲以下自己的子女,讓他們可以不跟你共享同一張床或房間,成人客人的子女也一樣,但是我們不能保證可以提供另外一個房間。可以理解的是,額外的客房將收取的額外費用可能會有所不同。
 
Q: If I want to add extra days or nights to my DreamTrip, can I stay longer than the dates of my trip?
A: If you're having a blast, why not stay a little longer? Extending yourDreamTrip depends on availability of the destination location. Justcontact your DreamTrips vacation specialist to see about adding days at the beginning or extending your stay so you can continue thatremarkable experience. The room rate will reflect rates available at the hotel or resort at the time you add to your stay, so the cost forextra nights may vary from what you paid in your original booking.
 
Q 如果我想增加額外的白天和晚上在我的DreamTrip 旅遊套餐中,那我可以呆的時間比我的旅行時間更長嗎?
A 如果你們玩得很開心,為什麼不呆久一點呢?延長你的DreamTrip 時間,取決於目標位置的有效性。只是聯繫你的DreamTrip 度假專家,看看有關添加天數的開始或延長你的停留時間,這樣你就可以繼續,非凡的體驗。這個房價將反映出來的是你增加停留時間裡的酒店或度假村的有效價格,所以這個對於增加了天數的價格會與你在最初預訂所支付的會有所不同。
 
Q: Can I upgrade my DreamTrips accommodations while at a resort or on a cruise?
A: If you want to indulge yourself, upgrading your DreamTrips accommodations is a great opt​​ion, as long as space is available and you accept an upgrade charge, if one is required. You'll need to confirm the hotel or cruise line's rates at that time, which may vary from the rate when you made ​​your original DreamTrip booking. As a DreamTrips Member, you may get to upgrade for less. This is one more thing your DreamTrips vacation specialist can help with, so contact them to discover the possibilities.
Q 我可以升級我的DreamTrips 住宿,在度假村或遊輪上嗎?
A 如果你想滿足自己,提升你的DreamTrips 住宿是一個很好的選擇,只要有可用空間,並且您接受升級費用。如果需要的話,你還需要確認酒店或郵輪公司在那個時候的入住率,這個價格與你原先預訂DreamTrip 的價格可能會有所不同。作為一名DreamTrips 會員,你可能會得到升級較少。這件事,你的DreamTrips 度假專家可以幫助你,所以聯繫他們來發現是否有這個可能性。
Q: When I looked at a DreamTrip I wanted to book, it had a specific price, but when I started booking the trip, the price changed. Why?
A: DreamTrips rates are based on two adults per room. If you are booking for just yourself, for example, or yourself and a child, the room rate will often be different even though the DreamTrips extras stay the same. You're still getting a terrific experience. Be sure to see the inclusions and check out everything the DreamTrip offers.
Q 當我看著DreamTrip 旅遊套餐我想預訂,它有一個具體的價格,但是當我開始預訂,價格變化了。為什麼呢?
A DreamTrip 旅遊的價格是每個房間基於2 個成年人的,如果你預訂的只是你自己一人,例如,或者是你自己和孩子,那房價就會有所不同,儘管DreamTrips 附加條件保持不變。你仍然得到一個很棒的體驗。一定要查看清楚DreamTrip 所提供的一切。
Q: Can I use DreamTrips Points from my friend or family member's account as payment for my DreamTrips booking?
A: It's great that others want to share with you, but DreamTrips Points are a member-only benefit. These points are personal to each member and can only be used by each member on the trips he or she books and travels on. Points can't be combined or transferred between memberships. But there are great ways to earn additional DreamTrips Points that you may not know about! Just ask your DreamTrips vacation specialist or check out the details on the Perks page when you're signed in at DreamTrips.com.
Q 我可以從我的朋友或家庭成員的賬戶裡使用DreamTrips 旅遊幣用來支付我的DreamTrips 預訂嗎?
A :真是太好了,別人想與你分享,但DreamTrips 旅遊幣是一個僅限會員的利益。這些旅遊幣是每個會員自己的,和每個會員自己只能使用在他或她自己的旅行上。旅遊幣不能合併或在成員之間轉移。但是也有很好的方式賺取額外的DreamTrips 旅遊幣,你可能不知道!你只要問你的DreamTrips 度假專家或者你登陸DreamTrips.com 網站上查看細節心動頁面那裡。

Q: I need help booking my airfare for my DreamTrip. Is that something DreamTrips can help me with?
A: Absolutely! You can search airfares and book them on your DreamTrips site. If you need help, click “Contact Us” at the top. You can use “Live Help,” email or call!
Q :我需要得到幫助,在我為我的DreamTrip 旅遊預訂機票時。DreamTrips 這可以幫助我嗎?
A :當然可以!您可以搜索機票和預訂他們在您的DreamTrips 網站上。如果您需要幫助,請點擊頂部的“聯繫我們”。您可以使用“在線客服”,電子郵件或電話諮詢!
Q: When booking a DreamTrip, can I use my nickname?
A: While “Pumpkin” may be a great nickname, the name you use to book your DreamTrip must be the same, full legal name used on your official government IDs, such as your driver's license or passport. The full legal names of other travelers in your party must also be used.
 
Q 預訂DreamTrip 時,我可以用我的暱稱嗎?
A :而“南瓜”可能是一個極好的暱稱,用來預訂你DreamTrip 的姓名必須與你在政府官方使用的合法的法律名稱一樣,如你的駕照或護照。其他旅客也全部要用合法的法律名稱。
 

Q: What if I gave the incorrect name or spelling when booking a DreamTrip?
A: Let us know as soon as possible. The DreamTrip booking must be made in and show the member's full legal name. The full legal names of other travelers in your party must also be used. Our preferred travel vendor tells us no name changes can be made within 30 days of departure. There is typically a name change fee and you'll be responsible for that. These are reasons it is super-important that you provide correct information when booking.
Q 如果我預訂DreamTrip 的時候填寫了不正確的名稱或拼音?
A :盡快讓我們知道。DreamTrip 套餐的預訂必須顯示的是該會員的合法名稱。和你同行的其他旅客也要全部使用合法名稱。我們首選的旅遊供應商告訴我們,名稱的變更可以在起飛30 天內進行。通常有一個名稱變更費,你要負責的。這些是及其重要的,你在預訂時提供正確的信息。

Q: I need information about obtaining or renewing my passport. Where do I go?
A: You'll need to contact the government department that issues passports in your country. They're the experts who can help you. Be sure to contact them in advance so there's plenty of time to get your request processed before your DreamTrip dates. This isn't something DreamTrips can do for you; you'll have to take care of this yourself.
Q 我需要有關申請或更新我的護照信息。我去哪裡了解?
A :你需要聯繫的是你護照頒發國家的政府部門。他們是專家可以幫助你。一定要跟他們提前聯繫,在您DreamTrip 日期前,以便有充足的時間讓您的要求去得到處理。這不是DreamTrips 能為你做的,你必須自己去注意這些事
Q: Where can I find information about visa requirements for my DreamTrip?
A: Confirming visa requirements in other countries is another task you'll need to handle yourself. Each country's official government website should have information available about their tourism visa requirements, so you should be able to find the answers you need there.
 
Q 我在哪裡可以找到關於DreamTrips 旅遊的相關簽證信息要求
A :確認在其他國家的簽證要求是另一個你自己需要處理的工作。每個國家的政府官方網站應該有提供他們的旅遊簽證要求的信息,所以你應該能夠找到你所需要的答案。
Q: Do I need any vaccinations to go on my DreamTrip?
A: Maybe so, it really depends on the country you are visiting. To learn about foreign health requirements and possible health alerts, check the website of your destination country's government and consult with your healthcare provider. Again, this is your responsibility and we encourage you to take care of this early so you can travel safely and on time.
Q 我去DreamTrip 旅遊,是否需要接種疫苗?
A :也許需要這樣,這實際上取決於你要去旅遊的這個國家。要了解國外的健康需求和可能的健康警報,請檢查您的目的地國家的政府網站,並與醫務人員進行諮詢。再次,這是你的責任,我們鼓勵你儘早注意這些,讓你可以更加放心和準時的去旅行。
Q: What if I have special dietary requirements?
A: Let us know about your dietary requirements, and we'll find out if the hotel, resort or cruise line can accommodate you. While many offer dietary options, it all depends on their meal policies. We'll do our best to help with these arrangements. Just let your DreamTrips vacation specialist know at least 60 days before you travel.
Q 如果我在飲食方面有些特殊要求呢?
A :讓我們知道您的飲食要求,我們將會發現酒店,度假村或郵輪能否容納你。雖然許多提供飲食的選擇,這一切都取決於他們的膳食政策。我們將盡我們最大的努力來幫助做這些安排。只是在你去旅行的60 天前,讓你的 DreamTrip 度假專家知道這些情況 ​​。
 
 
Q: What if I need wheelchair or disability assistance?
A: While many DreamTrips activities can accommodate travelers who require wheelchair or other disability assistance, some activities, tours or accommodations may have restrictions. Whenever it is available, we will confirm wheelchair or disability assistance for you, either setting it up for you or directing you to the resource that can assist. Just let your DreamTrips vacation specialist know at least 60 days before you travel.
Q 如果我需要輪椅或殘疾援助的呢?
A :雖然許多的DreamTrips 活動,可以容納那些需要輪椅或其他殘疾援助的遊客,一些活動,旅遊或住宿可能會受到限制。這要只是可以的,我們將及時為您確認輪椅或殘疾援助,也會為你設置或指導可以幫助你的資源。只是在你去旅行的60 天前,讓你的 DreamTrip 度假專家知道這些情況 ​​。
Q: How much luggage may I bring on my DreamTrip?
A: Hey, if it fits, it goes, right? We don't mind, but each airline, cruise line and tour service may have rules around the amount of luggage that you may check or carry on, and even the maximum weight of a bag. So be sure to check with them online before you pack your entire shoe collection.
Q 在我的DreamTrip 旅遊中,我可以帶多少行李?
A :嘿,如果它適合,這是不言而喻的吧?我們不介意,但是每個航空公司、郵輪公司和旅遊服務可能在行李的數量上有規定,你可以檢查或對比下,一個背包的最大重量。所以當你在收拾全部東西之前一定要當面檢查清楚。

Q: Can you tell me any extra information about my safety and security during my DreamTrip?
A: Security information is constantly changing all around the world, so it's best to research this yourself regularly until you head out on your DreamTrip. No matter where your travels take you, we always recommend following basic safety habits. These include being aware of your surroundings, avoiding being alone at night in unfamiliar areas, leaving expensive jewelry at home and dressing appropriately in other countries to respect local cultural standards.
We'll advise you if we decide it's best to cancel a trip and, if we do, our Terms and Conditions will apply regarding refunds of your booking fees. If we have not notified you that a trip is canceled and you decide to cancel a booking on your own, you will be responsible for any booking fees based on our general DreamTrip cancellation terms and the trip's specific rules, which can be found on the trip’s details page.
Q :在我去DreamTrip 旅遊期間,你能告訴我有關安全保障的額外信息嗎?
A :世界各地的安全信息是不斷變化的,所以你自己最好定期研究直到你訂了DreamTrip s 旅遊出門時。無論你身在何處的旅行,我們總是建議以下的基本安全習慣,這些措施包括意識到你周圍的環境,避免晚上獨自一個人去陌生的地方,把昂貴的珠寶首飾留在家裡,在其他國家穿著要適當,尊重當地的文化標準。
我們會提醒你,如果我們決定最後還是取消行程,如果我們這樣做,我們的條款和條件將適用關於您的預訂費退款。如果我們還沒有通知你取消旅行,您自己決定取消你預訂的,你將負責所有的預訂費,關於我們的DreamTrip 取消條款和行程的具體規則,可以在行程的詳細信息頁面上找到。
 
Q: How do I cancel a DreamTrip?
A: Who would, ever? But if you need to cancel, there's a cancellation policy in our booking terms that's included in your DreamTripsconfirmation email and on the trip's detail page. Contact your DreamTrips vacation specialist as soon as possible if you need to changeyour travel plans.

Q 我如何取消DreamTrip 旅遊套餐呢?
A :誰都可以隨時嗎? 不過如果你需要取消, 這個取消政策在我們的預訂條款中,包含在你的DreamTrips 確認電子郵件和旅行的詳細信息頁面。盡快聯繫你的DreamTrips 度假專家,如果你需要改變你的旅行計劃。
Q: What if my question is not covered here?
A: We're here to make your next DreamTrip a great experience and will gladly answer any questions you may have. Simply log in toDreamTrips.com, select Contact Support at the top and talk to a vacation specialist by clicking on Live Help, or choose Email Support
and send us a message

Q 如果我的問題不包括在這裡呢?
A :我們在這裡提供給你的下一個DreamTrip 將會是一個很棒的體驗,也很樂意回答你可能遇到的任何問題。簡單地登錄到DreamTrips.com 網站, 選擇在頂部的即時聊天和度假專家來獲取幫助, 或者選擇電子郵件給我們發送消息。

√DreamTrips網站常見問題解答(中英文版)DreamTrips <wbr>Website <wbr>FAQs

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